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Sr. Support Manager

  • Hyderabad
  • Lead and manage the customer support team, including L1, L2, and escalation engineers. 
  • Define and implement support strategies, processes, and SLAs to ensure world-class service delivery. 
  • Act as the escalation point for critical customer issues, driving resolution, and communication. 
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Agile Coach

  • Hyderabad
  • Act as a coach for one or more Scrum teams.
  • Have good skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, and empowerment.
  • Facilitate Scrum ceremonies (Sprint Planning, Daily Stand-ups, Sprint Review, and Retrospective).
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Sr. Team Lead – Development

  • Hyderabad
Job SummaryThe Sr. Team Lead leads one or more module teams (8–12 developers each), driving on-time delivery, team growth, and engineering excellence. You’ll partner with the Product Architect to execute the technical vision while owning people management, process improvements, and delivery metrics.
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