Begin by identifying issues through audits, inspections, customer feedback, deviations, or internal assessments. Robust issue identification is fundamental to initiating effective CAPA processes.

Conduct rigorous root cause analysis (RCA) to pinpoint the underlying reasons for identified issues. Techniques such as fishbone diagrams, 5 Whys, or failure mode and effects analysis (FMEA) help uncover the core factors contributing to deviations.

Implement immediate actions to address and rectify the identified issue. Corrective actions focus on eliminating the root cause to prevent recurrence, thereby stabilizing processes and improving quality outcomes.

Proactively implement preventive measures to mitigate potential future issues. Preventive actions aim to enhance processes, procedures, or systems to minimize risks and improve overall operational resilience.

Verify the effectiveness of implemented actions through thorough monitoring and follow-up. This step ensures that corrective and preventive actions have successfully resolved the issue and prevented its recurrence, contributing to sustained improvement.