Services and Support

Caliber delivers proficient and extensive technical support services to make sure customers derive maximum value from

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Support Services

A team of support engineers at Caliber’s Global Support Centre resolve product queries any time.


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Implementation Services

Quick implementation with validated and pre-validated systems as per GAMP 5 guidelines.

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Version Upgrades

Latest version upgrades with new and interesting features as per product roadmap.

Caliber QPyramid

Caliber’s revolutionary QPyramid brings together analytics from Quality Control,
Quality Assurance and Manufacturing to produce vital and insightful data
to help you make the right decisions for your business.

  • make quality a habit

    Process Capability Index, Quality Risk Prediction and other Quality Metrics help to ensure you make the right decisions, every time.


    Data is further analyzed to arrive at Inter-department correlation & APQR with Artificial Intelligence, Predictive Trend Analysis, etc.


    Data Mart is created by bringing together and analyzing data from different sources to arrive at departmental analytics of weak spots, trends, and efficiency.


    Accurate, appropriate, and adequate data collection is the foundation of good decision–making.



To ensure the appropriateness and consistency of existing processes, the Annual Product Quality Review is a process required by Pharma GMP.

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Manage your entire life cycle of Batch Records from preparation to product release with CaliberBRM.

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Good document management is an essential part of the quality assurance system as per GMP requirements.

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A robust tool for your laboratory, meticulously designed to help you drive better decisions, perform efficiently, and store data securely.

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Nichelon5 CMS helps the training coordinators and department managers to face the huge challenge of managing GMP personnel competency levels and status across the enterprise.

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CaliberQAMS offers you a highly configurable, workflow driven process automation designed as per 21CFR Part 11 and cGMP regulations.

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CaliberESM maintains equipment's lifecycle (from procurement to disposal).

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eLog tracks and generates reports for operational and non-operational activities including area usage, equipment usage, report configuration, checklist issuance & execution.

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Effective decision-making must be an informed and timely process. Accurate and relevant information when readily available forms the solid foundation of effective decisions

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CaliberLabassistant is an intelligent voice responsive system forming part of the Caliber Product Suite - our newest and most exciting edition.

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